FABS Trading Global E‑Commerce · Payment InfrastructureSandbox available · Live rails subject to provider activation
FREQUENTLY ASKED QUESTIONS

Understand the operating model before you integrate.

Answers covering merchant approval, API security, provider credentials, balances, settlements and the four launch rails.

Merchant onboarding

Who can apply for a FABS merchant account?+

Legally registered businesses with clear ownership, a supported business model and verified settlement beneficiaries may apply.

What information is required?+

Company details, directors, beneficial owners, expected volumes, target markets, requested rails and compliance documents.

Does an application guarantee approval?+

No. Every application is reviewed against provider rules, programme terms and risk requirements.

APIs and credentials

Do merchants receive the master MID or provider API secret?+

No. FABS issues merchant-scoped keys. Master MIDs and provider secrets remain server-side.

Can one key access another merchant’s data?+

No. Every request resolves to one merchant and approved scopes.

How are duplicate requests prevented?+

Money-moving requests require idempotency keys so safe retries return the original operation.

Balances and settlement

Where do customer payments arrive?+

The provider processes the payment into the approved platform account structure, while FABS attributes it to the correct merchant ledger.

When can a merchant withdraw?+

Only available balance may be requested. Pending funds, reserves and holds are excluded.

How are payouts protected?+

Beneficiaries are verified and withdrawals require operational approval before connector execution.

Payment channels

Which rails are covered?+

Visa and Mastercard, M‑Pesa, bank transfer or ACH, and USDT TRC20.

Are every bank and rail live immediately?+

No. Each rail requires a contract, credentials, webhook mapping and UAT sign-off.

Does FABS store crypto private keys?+

The intended model uses a managed provider; private keys should not be stored in the application database.